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A common misconception surrounding PCI compliance is that it only applies to large organisations completing thousands of transactions each year. When in fact, all businesses, regardless of size, who process card payments are required to be compliant, demonstrating that you can properly handle credit and debit card data, ensuring it is not stolen and used for theft or fraud. (more…)

A common misconception surrounding PCI compliance is that it only applies to large organisations completing thousands of transactions each year. When in fact, all businesses, regardless of size, who process card payments are required to be compliant, demonstrating that you can properly handle credit and debit card data, ensuring it is not stolen and used for theft or fraud.

Becoming PCI DSS compliant can require significant effort, cost, and change for a business, but not with Opus PCI Assured! Our secure, cloud-based, live agent payment processing, PCI compliance solution for organisations that take telephone-based payments.

Designed with SMBs in mind, Opus PCI Assured is created on the basis that preventing payment card data from coming into contact with your systems or staff significantly reduces the risk that your customers will be affected by fraud.

Utilising revolutionary dual-tone-multi-frequency (DTMF) data entry, it will descope your systems and people, reducing your PCI compliance requirements by over 90%.

How Does Opus PCI Assured Work?

By placing our solution between callers and your live agent, we prevent cardholder data from ever entering your systems or being exposed to agents, for both incoming and outgoing calls. This reduces your PCI compliance requirements by over 90%.

 

caller enters their card details using their phone keypadThe caller enters their card details using their phone keypad. The tones created are automatically detected and separated from voice tones.

 

The agentThe agent doesn’t hear the DTMF tones but the conversation with the caller continues uninterrupted.

 

The agent also sees the callers progress in real-time on their desktopThe agent also sees the callers progress in real-time on their desktop, in the form of masked card data.

Watch Opus PCI Assured in action:

What Are The Benefits of Opus PCI Assured?

  • No card data enters the contact centre nor is it heard or seen by the agents, removing a major risk of fraud.
  • Scale your solution up or down quickly & easily, so you only pay for what you need.
  • PCI DSS compliance scope is reduced by up to 92% and payment processing time is significantly reduced.
  • Continual contact with the caller throughout payment maintains conversion rates.
  • Fast deployment and integration with your existing systems, workflows and Payment Service Providers.
  • Certified & Secure: QSA-approved PCI-DSS Level 1 certified.
  • Far more targeted and precise approach compared to pause-and-resume recording.
  • Reduced long-term effort to maintain compliance.

Find out more...

Opus Teams' Guide to PCI DSS

Opus Teams’ Guide to PCI DSS

  • What is PCI?
  • What businesses does PCI Compliance affect?
  • Why must businesses comply?
  • What’s involved in becoming compliant?
  • What happens if you’re not compliant?
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Opus Teams’ Guide to PCI DSS

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Opus PCI Assured Datasheet

Opus PCI Assured Datasheet

Secure cloud-based tone suppression (DTMF) live agent payment processing solution that places a PCI service between the caller and the contact centre agent and the contact centre infrastructure, preventing cardholder data from ever entering the environment for both incoming and outgoing calls.

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Opus PCI Assured Datasheet

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